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Notice: GRAB Rides provides non-emergency medical transportation and medical courier logistics. If you or someone you are assisting is experiencing a life-threatening medical emergency, please call 911 immediately.

GRAB Rides logo: a wheelchair-accessible medical van formed from the word GRAB resting in an open handGRAB Rides
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ADA Accessibility Statement

GRAB Rides is committed to full accessibility in our vehicles, our service, and this website.

Accessible transportation

  • Hydraulic ramps and lifts with 4-point wheelchair securement systems.
  • Manual chairs, power chairs, scooters, walkers, canes and oxygen accommodated.
  • Service animals are welcome on every trip at no additional fee.
  • One companion or personal care assistant rides free of charge.

Website accessibility

This site targets WCAG 2.1 Level AA and above: high-contrast color pairings, visible focus indicators, keyboard-operable controls, labeled form fields, descriptive alternative text, and large tap targets sized for users with limited dexterity.

Requesting accommodations or reporting a barrier

Contact us at 555-555-555 or GRABRIDES@GRABRIDES.COM and we will respond promptly with an accommodation or an accessible alternative.